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Mayo Clinic Health System Eau Claire Hospital - Profile, Major Services, Health Measures, and Patient Experience

The following tables show the profile, major inpatient hospital services, 30-day mortality measures, and patient hospital experience survey at Mayo Clinic Health System Eau Claire Hospital.

Basic Information

Address: 1221 Whipple St, Eau Claire, WI 54703         Phone: 715-838-3311
Hospital Type: Acute Care Hospitals         Emergency Services: Yes
Hospital Owner: Voluntary non-profit - Private

Major Inpatient Hospital Services

The information in this table reflects inpatient hospital services provided by Mayo Clinic Health System Eau Claire Hospital to Medicare beneficiaries.

Service Name Number of Cases Treated i
Major joint replacement or reattachment of lower extremity without MCC225
Heart failure and shock with CC96
Heart failure and shock with MCC78
Perc cardiovasc proc with drug-eluting stent without MCC66
Simple pneumonia and pleurisy with MCC51
Heart failure and shock without CC/MCC49
Chest Pain41
Back and neck proc exc spinal fusion without CC/MCC39
Chronic obstructive pulmonary disease with MCC37
Chronic obstructive pulmonary disease with CC34
Major small and large bowel procedures with CC31
Acute myocardial infarction, discharged alive with MCC29
Permanent cardiac pacemaker implant with CC28
Cardiac valve and oth maj cardiothoracic proc without card cath with CC25
Permanent cardiac pacemaker implant without CC/MCC25
Chronic obstructive pulmonary disease without CC/MCC22
Major small and large bowel procedures with MCC22
Acute myocardial infarction, discharged alive with CC21
Extracranial procedures without CC/MCC20
Extracranial procedures with CC19
Major cardiovasc procedures with MCC or thoracic aortic aneurysm repair17
Laparoscopic cholecystectomy without c.d.e. with MCC16
Revision of hip or knee replacement with CC16
Uterine and adnexa proc for non-malignancy without CC/MCC16
Laparoscopic cholecystectomy without c.d.e. without CC/MCC14
Laparoscopic cholecystectomy without c.d.e. with CC14
Major joint replacement or reattachment of lower extremity with MCC13
Acute myocardial infarction, discharged alive without CC/MCC12
Cardiac valve and oth maj cardiothoracic proc without card cath with MCC11
Spinal fusion except cervical without MCC11
Diabetes with MCC<11 (*)
Cardiac valve and oth maj cardiothoracic proc without card cath without CC/MCC<11 (*)
Cardiac defibrillator implant without cardiac cath without MCC<11 (*)
Cardiac defibrillator implant without cardiac cath with MCC<11 (*)
Cardiac defib implant with cardiac cath without AMI/HF/shock without MCC<11 (*)
Cardiac defib implant with cardiac cath without AMI/HF/shock with MCC<11 (*)
Coronary bypass without cardiac cath without MCC<11 (*)
Coronary bypass without cardiac cath with MCC<11 (*)
Cholecystectomy except by laparoscope without c.d.e. with MCC<11 (*)
Hernia procedures except inguinal and femoral without CC/MCC<11 (*)
Hernia procedures except inguinal and femoral with MCC<11 (*)
Hernia procedures except inguinal and femoral with CC<11 (*)
Major small and large bowel procedures without CC/MCC<11 (*)
Stomach, esophageal duodenal proc without CC/MCC<11 (*)
Cervical spinal fusion without CC/MCC<11 (*)
Cervical spinal fusion with MCC<11 (*)
Cervical spinal fusion with CC<11 (*)
Spinal fusion except cervical with MCC<11 (*)
Back and neck proc exc spinal fusion with CC/MCC or disc device/neurostim<11 (*)
Bilateral or multiple major joint procs of lower extremity without MCC<11 (*)
Revision of hip or knee replacement without CC/MCC<11 (*)
Other musculoskelet sys and conn tiss O.R. proc with MCC<11 (*)
Kidney and ureter procedures for neoplasm without CC/MCC<11 (*)
Kidney and ureter procedures for neoplasm with MCC<11 (*)
Kidney and ureter procedures for neoplasm with CC<11 (*)
Kidney and ureter procedures for non-neoplasm with MCC<11 (*)
Transurethral procedures with MCC<11 (*)
Other kidney and urinary tract procedures with MCC<11 (*)
Other kidney and urinary tract procedures with CC<11 (*)
Transurethral prostatectomy without CC/MCC<11 (*)
Transurethral prostatectomy with CC/MCC<11 (*)
Female reproductive system reconstructive procedures<11 (*)

Note: (*) indicates data cannot be disclosed to protect personal health information due to the small number of Medicare patients.
CC: Complicating or Comorbid condition; MCC: Major Complicating or Comorbid Condition.

30-Day Mortality Measures

The 30-day mortality rate at Mayo Clinic Health System Eau Claire Hospital was calculated by CMS (Centers for Medicare & Medicaid Services) using Medicare claims and eligibility information as well as VA administrative information.

Measure Name Result
Hospital 30-Day Death (Mortality) Rates from Heart Attack 13.4
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Attack No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 10.5
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 17
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Attack 231
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Attack
Hospital 30-Day Death (Mortality) Rates from Heart Failure 10.3
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Failure No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 8.1
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 12.8
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Failure 446
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Failure
Hospital 30-Day Death (Mortality) Rates from Pneumonia 12
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Pneumonia No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 9.5
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 15.1
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Pneumonia 333
Footnote - Hospital 30-Day Death (Mortality) Rates from Pneumonia

Patient Hospital Experience Survey

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey is a 32-item survey instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. This survey at Mayo Clinic Health System Eau Claire Hospital is administered to a random sample of adult inpatients between 48 hours and six weeks after discharge.

Survey Question Result
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 3%
Percent of patients who reported that their nurses "Usually" communicated well. 14%
Percent of patients who reported that their nurses "Always" communicated well. 83%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 3%
Percent of patients who reported that their doctors "Usually" communicated well. 12%
Percent of patients who reported that their doctors "Always" communicated well. 85%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 5%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 22%
Percent of patients who reported that they "Always" received help as soon as they wanted. 73%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 4%
Percent of patients who reported that their pain was "Usually" well controlled. 23%
Percent of patients who reported that their pain was "Always" well controlled. 73%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 14%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 18%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 68%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 3%
Percent of patients who reported that their room and bathroom were "Usually" clean. 14%
Percent of patients who reported that their room and bathroom were "Always" clean. 83%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 6%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 29%
Percent of patients who reported that the area around their room was "Always" quiet at night. 65%
Percent of patients who reported that YES,they were given information about what to do during their recovery at home. 89%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 11%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 4%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 14%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 82%
Percent of patients who reported NO,they would not recommend the hospital. 2%
Percent of patients who reported YES,they would probably recommend the hospital. 11%
Percent of patients who reported YES,they would definitely recommend the hospital. 87%
Number of Completed Surveys 300 or more
Survey Response Rate Percent 40%
Hospital Footnote