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The Monroe Clinic - Profile, Major Services, Health Measures, and Patient Experience

The following tables show the profile, major inpatient hospital services, 30-day mortality measures, and patient hospital experience survey at The Monroe Clinic.

Basic Information

Address: 2005 5th Street, Monroe, WI 53566         Phone: 608-324-1000
Hospital Type: Acute Care Hospitals         Emergency Services: Yes
Hospital Owner: Voluntary non-profit - Church

Major Inpatient Hospital Services

The information in this table reflects inpatient hospital services provided by The Monroe Clinic to Medicare beneficiaries.

Service Name Number of Cases Treated i
Major joint replacement or reattachment of lower extremity without MCC101
Chronic obstructive pulmonary disease with MCC40
Heart failure and shock with CC36
Chronic obstructive pulmonary disease with CC20
Heart failure and shock without CC/MCC19
Simple pneumonia and pleurisy with MCC17
Chronic obstructive pulmonary disease without CC/MCC14
Extracranial procedures without CC/MCC14
Major small and large bowel procedures with CC13
Heart failure and shock with MCC11
Uterine and adnexa proc for non-malignancy without CC/MCC11
Acute myocardial infarction, discharged alive without CC/MCC<11 (*)
Acute myocardial infarction, discharged alive with MCC<11 (*)
Acute myocardial infarction, discharged alive with CC<11 (*)
Chest Pain<11 (*)
Major cardiovasc procedures with MCC or thoracic aortic aneurysm repair<11 (*)
Cardiac defibrillator implant without cardiac cath without MCC<11 (*)
Extracranial procedures with CC<11 (*)
Permanent cardiac pacemaker implant without CC/MCC<11 (*)
Permanent cardiac pacemaker implant with CC<11 (*)
Laparoscopic cholecystectomy without c.d.e. without CC/MCC<11 (*)
Laparoscopic cholecystectomy without c.d.e. with MCC<11 (*)
Laparoscopic cholecystectomy without c.d.e. with CC<11 (*)
Hernia procedures except inguinal and femoral with CC<11 (*)
Major small and large bowel procedures without CC/MCC<11 (*)
Major small and large bowel procedures with MCC<11 (*)
Stomach, esophageal duodenal proc without CC/MCC<11 (*)
Major joint replacement or reattachment of lower extremity with MCC<11 (*)
Revision of hip or knee replacement without CC/MCC<11 (*)
Kidney and ureter procedures for neoplasm without CC/MCC<11 (*)
Kidney and ureter procedures for neoplasm with CC<11 (*)
Other kidney and urinary tract procedures with MCC<11 (*)
Female reproductive system reconstructive procedures<11 (*)

Note: (*) indicates data cannot be disclosed to protect personal health information due to the small number of Medicare patients.
CC: Complicating or Comorbid condition; MCC: Major Complicating or Comorbid Condition.

30-Day Mortality Measures

The 30-day mortality rate at The Monroe Clinic was calculated by CMS (Centers for Medicare & Medicaid Services) using Medicare claims and eligibility information as well as VA administrative information.

Measure Name Result
Hospital 30-Day Death (Mortality) Rates from Heart Attack 15.4
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Attack No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 11.7
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 19.9
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Attack 43
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Attack
Hospital 30-Day Death (Mortality) Rates from Heart Failure 10.6
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Failure No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 8.1
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 13.6
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Failure 181
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Failure
Hospital 30-Day Death (Mortality) Rates from Pneumonia 11.8
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Pneumonia No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 9.3
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 15
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Pneumonia 312
Footnote - Hospital 30-Day Death (Mortality) Rates from Pneumonia

Patient Hospital Experience Survey

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey is a 32-item survey instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. This survey at The Monroe Clinic is administered to a random sample of adult inpatients between 48 hours and six weeks after discharge.

Survey Question Result
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 2%
Percent of patients who reported that their nurses "Usually" communicated well. 13%
Percent of patients who reported that their nurses "Always" communicated well. 85%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 3%
Percent of patients who reported that their doctors "Usually" communicated well. 13%
Percent of patients who reported that their doctors "Always" communicated well. 84%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 4%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 27%
Percent of patients who reported that they "Always" received help as soon as they wanted. 69%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 4%
Percent of patients who reported that their pain was "Usually" well controlled. 23%
Percent of patients who reported that their pain was "Always" well controlled. 73%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 13%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 19%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 68%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 5%
Percent of patients who reported that their room and bathroom were "Usually" clean. 17%
Percent of patients who reported that their room and bathroom were "Always" clean. 78%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 5%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 30%
Percent of patients who reported that the area around their room was "Always" quiet at night. 65%
Percent of patients who reported that YES,they were given information about what to do during their recovery at home. 88%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 12%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 6%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 18%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 76%
Percent of patients who reported NO,they would not recommend the hospital. 3%
Percent of patients who reported YES,they would probably recommend the hospital. 21%
Percent of patients who reported YES,they would definitely recommend the hospital. 76%
Number of Completed Surveys 300 or more
Survey Response Rate Percent 45%
Hospital Footnote