Home » Wisconsin » Mayo Clinic Hlth System- Franciscan Med Ctr, Inc

Mayo Clinic Hlth System- Franciscan Med Ctr, Inc - Profile, Major Services, Health Measures, and Patient Experience

The following tables show the profile, major inpatient hospital services, 30-day mortality measures, and patient hospital experience survey at Mayo Clinic Hlth System- Franciscan Med Ctr, Inc.

Basic Information

Address: 700 West Avenue South, La Crosse, WI 54601         Phone: 608-785-0940
Hospital Type: Acute Care Hospitals         Emergency Services: Yes
Hospital Owner: Voluntary non-profit - Private

Major Inpatient Hospital Services

The information in this table reflects inpatient hospital services provided by Mayo Clinic Hlth System- Franciscan Med Ctr, Inc to Medicare beneficiaries.

Service Name Number of Cases Treated i
Major joint replacement or reattachment of lower extremity without MCC153
Heart failure and shock with CC40
Perc cardiovasc proc with drug-eluting stent without MCC36
Spinal fusion except cervical without MCC30
Heart failure and shock with MCC25
Chronic obstructive pulmonary disease without CC/MCC25
Major small and large bowel procedures with CC22
Extracranial procedures without CC/MCC21
Transurethral prostatectomy without CC/MCC21
Heart failure and shock without CC/MCC20
Chronic obstructive pulmonary disease with CC20
Chest Pain19
Simple pneumonia and pleurisy with MCC18
Chronic obstructive pulmonary disease with MCC16
Back and neck proc exc spinal fusion without CC/MCC16
Major small and large bowel procedures with MCC15
Laparoscopic cholecystectomy without c.d.e. with CC12
Acute myocardial infarction, discharged alive with CC11
Permanent cardiac pacemaker implant without CC/MCC11
Major joint replacement or reattachment of lower extremity with MCC11
Acute myocardial infarction, discharged alive without CC/MCC<11 (*)
Acute myocardial infarction, discharged alive with MCC<11 (*)
Diabetes with MCC<11 (*)
Major cardiovasc procedures with MCC or thoracic aortic aneurysm repair<11 (*)
Cardiac defibrillator implant without cardiac cath without MCC<11 (*)
Cardiac defib implant with cardiac cath without AMI/HF/shock without MCC<11 (*)
Cardiac defib implant with cardiac cath without AMI/HF/shock with MCC<11 (*)
Extracranial procedures with CC<11 (*)
Permanent cardiac pacemaker implant with CC<11 (*)
Laparoscopic cholecystectomy without c.d.e. without CC/MCC<11 (*)
Laparoscopic cholecystectomy without c.d.e. with MCC<11 (*)
Cholecystectomy except by laparoscope without c.d.e. with MCC<11 (*)
Hernia procedures except inguinal and femoral without CC/MCC<11 (*)
Hernia procedures except inguinal and femoral with CC<11 (*)
Major small and large bowel procedures without CC/MCC<11 (*)
Stomach, esophageal duodenal proc without CC/MCC<11 (*)
Cervical spinal fusion without CC/MCC<11 (*)
Cervical spinal fusion with MCC<11 (*)
Cervical spinal fusion with CC<11 (*)
Spinal fusion except cervical with MCC<11 (*)
Back and neck proc exc spinal fusion with CC/MCC or disc device/neurostim<11 (*)
Bilateral or multiple major joint procs of lower extremity without MCC<11 (*)
Bilateral or multiple major joint procs of lower extremity with MCC<11 (*)
Revision of hip or knee replacement without CC/MCC<11 (*)
Revision of hip or knee replacement with CC<11 (*)
Biopsies of musculoskeletal system and connective tissue with MCC<11 (*)
Biopsies of musculoskeletal system and connective tissue with CC<11 (*)
Other musculoskelet sys and conn tiss O.R. proc with MCC<11 (*)
Kidney and ureter procedures for neoplasm without CC/MCC<11 (*)
Kidney and ureter procedures for neoplasm with MCC<11 (*)
Kidney and ureter procedures for neoplasm with CC<11 (*)
Transurethral procedures with MCC<11 (*)
Other kidney and urinary tract procedures without CC/MCC<11 (*)
Other kidney and urinary tract procedures with MCC<11 (*)
Other kidney and urinary tract procedures with CC<11 (*)
Transurethral prostatectomy with CC/MCC<11 (*)
Female reproductive system reconstructive procedures<11 (*)
Uterine and adnexa proc for non-malignancy without CC/MCC<11 (*)

Note: (*) indicates data cannot be disclosed to protect personal health information due to the small number of Medicare patients.
CC: Complicating or Comorbid condition; MCC: Major Complicating or Comorbid Condition.

30-Day Mortality Measures

The 30-day mortality rate at Mayo Clinic Hlth System- Franciscan Med Ctr, Inc was calculated by CMS (Centers for Medicare & Medicaid Services) using Medicare claims and eligibility information as well as VA administrative information.

Measure Name Result
Hospital 30-Day Death (Mortality) Rates from Heart Attack 16
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Attack No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 12.7
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 20.2
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Attack 132
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Attack
Hospital 30-Day Death (Mortality) Rates from Heart Failure 14.1
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Failure No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 11
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 17.8
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Failure 223
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Failure
Hospital 30-Day Death (Mortality) Rates from Pneumonia 10.6
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Pneumonia No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 8.1
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 13.7
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Pneumonia 278
Footnote - Hospital 30-Day Death (Mortality) Rates from Pneumonia

Patient Hospital Experience Survey

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey is a 32-item survey instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. This survey at Mayo Clinic Hlth System- Franciscan Med Ctr, Inc is administered to a random sample of adult inpatients between 48 hours and six weeks after discharge.

Survey Question Result
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 3%
Percent of patients who reported that their nurses "Usually" communicated well. 18%
Percent of patients who reported that their nurses "Always" communicated well. 79%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 4%
Percent of patients who reported that their doctors "Usually" communicated well. 15%
Percent of patients who reported that their doctors "Always" communicated well. 81%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 7%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 24%
Percent of patients who reported that they "Always" received help as soon as they wanted. 69%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 6%
Percent of patients who reported that their pain was "Usually" well controlled. 23%
Percent of patients who reported that their pain was "Always" well controlled. 71%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 16%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 20%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 64%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 6%
Percent of patients who reported that their room and bathroom were "Usually" clean. 19%
Percent of patients who reported that their room and bathroom were "Always" clean. 75%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 10%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 32%
Percent of patients who reported that the area around their room was "Always" quiet at night. 58%
Percent of patients who reported that YES,they were given information about what to do during their recovery at home. 85%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 15%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 5%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 25%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 70%
Percent of patients who reported NO,they would not recommend the hospital. 2%
Percent of patients who reported YES,they would probably recommend the hospital. 20%
Percent of patients who reported YES,they would definitely recommend the hospital. 78%
Number of Completed Surveys 300 or more
Survey Response Rate Percent 37%
Hospital Footnote