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Northeastern Vermont Regional Hospital - Profile, Major Services, Health Measures, and Patient Experience

The following tables show the profile, major inpatient hospital services, 30-day mortality measures, and patient hospital experience survey at Northeastern Vermont Regional Hospital.

Basic Information

Address: 1315 Hospital Drive, Saint Johnsbury, VT 05819         Phone: 802-748-7400
Hospital Type: Critical Access Hospitals         Emergency Services: Yes
Hospital Owner: Voluntary non-profit - Private

30-Day Mortality Measures

The 30-day mortality rate at Northeastern Vermont Regional Hospital was calculated by CMS (Centers for Medicare & Medicaid Services) using Medicare claims and eligibility information as well as VA administrative information.

Measure Name Result
Hospital 30-Day Death (Mortality) Rates from Heart Attack 16.8
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Attack No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 12.9
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 21.5
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Attack 44
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Attack
Hospital 30-Day Death (Mortality) Rates from Heart Failure 13.7
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Failure No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 10
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 18
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Failure 67
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Failure
Hospital 30-Day Death (Mortality) Rates from Pneumonia 11.3
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Pneumonia No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 8.3
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 15.2
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Pneumonia 126
Footnote - Hospital 30-Day Death (Mortality) Rates from Pneumonia

Patient Hospital Experience Survey

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey is a 32-item survey instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. This survey at Northeastern Vermont Regional Hospital is administered to a random sample of adult inpatients between 48 hours and six weeks after discharge.

Survey Question Result
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 2%
Percent of patients who reported that their nurses "Usually" communicated well. 18%
Percent of patients who reported that their nurses "Always" communicated well. 80%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 3%
Percent of patients who reported that their doctors "Usually" communicated well. 14%
Percent of patients who reported that their doctors "Always" communicated well. 83%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 4%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 19%
Percent of patients who reported that they "Always" received help as soon as they wanted. 77%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 4%
Percent of patients who reported that their pain was "Usually" well controlled. 23%
Percent of patients who reported that their pain was "Always" well controlled. 73%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 14%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 18%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 68%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 3%
Percent of patients who reported that their room and bathroom were "Usually" clean. 14%
Percent of patients who reported that their room and bathroom were "Always" clean. 83%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 11%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 35%
Percent of patients who reported that the area around their room was "Always" quiet at night. 54%
Percent of patients who reported that YES,they were given information about what to do during their recovery at home. 88%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 12%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 6%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 22%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 72%
Percent of patients who reported NO,they would not recommend the hospital. 3%
Percent of patients who reported YES,they would probably recommend the hospital. 23%
Percent of patients who reported YES,they would definitely recommend the hospital. 74%
Number of Completed Surveys 300 or more
Survey Response Rate Percent 34%
Hospital Footnote




Related:
Rating of Vermont Hospitals by Patient Experience.
All Medicare hospitals in Vermont.