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Southwestern Vermont Medical Center - Profile, Major Services, Health Measures, and Patient Experience

The following tables show the profile, major inpatient hospital services, 30-day mortality measures, and patient hospital experience survey at Southwestern Vermont Medical Center.

Basic Information

Address: 100 Hospital Drive, Bennington, VT 05201         Phone: 802-442-6361
Hospital Type: Acute Care Hospitals         Emergency Services: Yes
Hospital Owner: Voluntary non-profit - Private

Major Inpatient Hospital Services

The information in this table reflects inpatient hospital services provided by Southwestern Vermont Medical Center to Medicare beneficiaries.

Service Name Number of Cases Treated i
Chronic obstructive pulmonary disease with MCC76
Major joint replacement or reattachment of lower extremity without MCC72
Chronic obstructive pulmonary disease with CC55
Heart failure and shock with CC52
Chronic obstructive pulmonary disease without CC/MCC42
Simple pneumonia and pleurisy with MCC41
Heart failure and shock with MCC37
Heart failure and shock without CC/MCC26
Spinal fusion except cervical without MCC17
Major small and large bowel procedures with CC16
Laparoscopic cholecystectomy without c.d.e. with CC12
Acute myocardial infarction, discharged alive with CC11
Acute myocardial infarction, discharged alive without CC/MCC<11 (*)
Acute myocardial infarction, discharged alive with MCC<11 (*)
Diabetes with MCC<11 (*)
Chest Pain<11 (*)
Permanent cardiac pacemaker implant without CC/MCC<11 (*)
Permanent cardiac pacemaker implant with CC<11 (*)
Laparoscopic cholecystectomy without c.d.e. without CC/MCC<11 (*)
Laparoscopic cholecystectomy without c.d.e. with MCC<11 (*)
Cholecystectomy except by laparoscope without c.d.e. with MCC<11 (*)
Hernia procedures except inguinal and femoral without CC/MCC<11 (*)
Hernia procedures except inguinal and femoral with CC<11 (*)
Major small and large bowel procedures without CC/MCC<11 (*)
Major small and large bowel procedures with MCC<11 (*)
Cervical spinal fusion without CC/MCC<11 (*)
Spinal fusion except cervical with MCC<11 (*)
Back and neck proc exc spinal fusion without CC/MCC<11 (*)
Back and neck proc exc spinal fusion with CC/MCC or disc device/neurostim<11 (*)
Major joint replacement or reattachment of lower extremity with MCC<11 (*)
Revision of hip or knee replacement without CC/MCC<11 (*)
Revision of hip or knee replacement with CC<11 (*)
Kidney and ureter procedures for neoplasm without CC/MCC<11 (*)
Kidney and ureter procedures for neoplasm with CC<11 (*)
Kidney and ureter procedures for non-neoplasm with MCC<11 (*)
Transurethral prostatectomy without CC/MCC<11 (*)
Uterine and adnexa proc for non-malignancy without CC/MCC<11 (*)

Note: (*) indicates data cannot be disclosed to protect personal health information due to the small number of Medicare patients.
CC: Complicating or Comorbid condition; MCC: Major Complicating or Comorbid Condition.

30-Day Mortality Measures

The 30-day mortality rate at Southwestern Vermont Medical Center was calculated by CMS (Centers for Medicare & Medicaid Services) using Medicare claims and eligibility information as well as VA administrative information.

Measure Name Result
Hospital 30-Day Death (Mortality) Rates from Heart Attack 16.4
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Attack No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 12.9
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 20.6
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Attack 61
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Attack
Hospital 30-Day Death (Mortality) Rates from Heart Failure 13.3
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Failure No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 10.4
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 17
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Failure 239
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Failure
Hospital 30-Day Death (Mortality) Rates from Pneumonia 13
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Pneumonia No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 10.8
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 16
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Pneumonia 434
Footnote - Hospital 30-Day Death (Mortality) Rates from Pneumonia

Patient Hospital Experience Survey

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey is a 32-item survey instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. This survey at Southwestern Vermont Medical Center is administered to a random sample of adult inpatients between 48 hours and six weeks after discharge.

Survey Question Result
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 3%
Percent of patients who reported that their nurses "Usually" communicated well. 18%
Percent of patients who reported that their nurses "Always" communicated well. 79%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 3%
Percent of patients who reported that their doctors "Usually" communicated well. 15%
Percent of patients who reported that their doctors "Always" communicated well. 82%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 4%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 27%
Percent of patients who reported that they "Always" received help as soon as they wanted. 69%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 4%
Percent of patients who reported that their pain was "Usually" well controlled. 21%
Percent of patients who reported that their pain was "Always" well controlled. 75%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 13%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 21%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 66%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 4%
Percent of patients who reported that their room and bathroom were "Usually" clean. 19%
Percent of patients who reported that their room and bathroom were "Always" clean. 77%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 15%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 37%
Percent of patients who reported that the area around their room was "Always" quiet at night. 48%
Percent of patients who reported that YES,they were given information about what to do during their recovery at home. 89%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 11%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 5%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 21%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 74%
Percent of patients who reported NO,they would not recommend the hospital. 3%
Percent of patients who reported YES,they would probably recommend the hospital. 22%
Percent of patients who reported YES,they would definitely recommend the hospital. 75%
Number of Completed Surveys Between 100 and 299
Survey Response Rate Percent 26%
Hospital Footnote