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Rutland Regional Medical Center - Profile, Major Services, Health Measures, and Patient Experience

The following tables show the profile, major inpatient hospital services, 30-day mortality measures, and patient hospital experience survey at Rutland Regional Medical Center.

Basic Information

Address: 160 Allen St, Rutland, VT 05701         Phone: 802-775-7111
Hospital Type: Acute Care Hospitals         Emergency Services: Yes
Hospital Owner: Voluntary non-profit - Other

Major Inpatient Hospital Services

The information in this table reflects inpatient hospital services provided by Rutland Regional Medical Center to Medicare beneficiaries.

Service Name Number of Cases Treated i
Major joint replacement or reattachment of lower extremity without MCC163
Chronic obstructive pulmonary disease with CC85
Chronic obstructive pulmonary disease with MCC73
Simple pneumonia and pleurisy with MCC73
Heart failure and shock with CC59
Heart failure and shock with MCC39
Chronic obstructive pulmonary disease without CC/MCC37
Acute myocardial infarction, discharged alive without CC/MCC26
Major small and large bowel procedures with CC23
Bilateral or multiple major joint procs of lower extremity without MCC23
Acute myocardial infarction, discharged alive with CC20
Acute myocardial infarction, discharged alive with MCC19
Transurethral prostatectomy without CC/MCC19
Chest Pain17
Revision of hip or knee replacement with CC16
Permanent cardiac pacemaker implant with CC15
Laparoscopic cholecystectomy without c.d.e. with CC14
Major joint replacement or reattachment of lower extremity with MCC12
Permanent cardiac pacemaker implant without CC/MCC11
Major small and large bowel procedures with MCC11
Spinal fusion except cervical without MCC11
Revision of hip or knee replacement without CC/MCC11
Heart failure and shock without CC/MCC<11 (*)
Diabetes with MCC<11 (*)
Major cardiovasc procedures with MCC or thoracic aortic aneurysm repair<11 (*)
Extracranial procedures without CC/MCC<11 (*)
Laparoscopic cholecystectomy without c.d.e. without CC/MCC<11 (*)
Laparoscopic cholecystectomy without c.d.e. with MCC<11 (*)
Cholecystectomy except by laparoscope without c.d.e. with MCC<11 (*)
Hernia procedures except inguinal and femoral without CC/MCC<11 (*)
Hernia procedures except inguinal and femoral with CC<11 (*)
Major small and large bowel procedures without CC/MCC<11 (*)
Stomach, esophageal duodenal proc without CC/MCC<11 (*)
Cervical spinal fusion without CC/MCC<11 (*)
Cervical spinal fusion with CC<11 (*)
Spinal fusion except cervical with MCC<11 (*)
Back and neck proc exc spinal fusion without CC/MCC<11 (*)
Revision of hip or knee replacement with MCC<11 (*)
Biopsies of musculoskeletal system and connective tissue without CC/MCC<11 (*)
Biopsies of musculoskeletal system and connective tissue with CC<11 (*)
Kidney and ureter procedures for neoplasm with MCC<11 (*)
Kidney and ureter procedures for neoplasm with CC<11 (*)
Other kidney and urinary tract procedures with MCC<11 (*)
Transurethral prostatectomy with CC/MCC<11 (*)
Female reproductive system reconstructive procedures<11 (*)
Uterine and adnexa proc for non-malignancy without CC/MCC<11 (*)

Note: (*) indicates data cannot be disclosed to protect personal health information due to the small number of Medicare patients.
CC: Complicating or Comorbid condition; MCC: Major Complicating or Comorbid Condition.

30-Day Mortality Measures

The 30-day mortality rate at Rutland Regional Medical Center was calculated by CMS (Centers for Medicare & Medicaid Services) using Medicare claims and eligibility information as well as VA administrative information.

Measure Name Result
Hospital 30-Day Death (Mortality) Rates from Heart Attack 13.4
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Attack No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 10.7
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 16.7
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Attack 144
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Attack
Hospital 30-Day Death (Mortality) Rates from Heart Failure 11.5
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Failure No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 8.8
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 14.7
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Failure 227
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Failure
Hospital 30-Day Death (Mortality) Rates from Pneumonia 10.6
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Pneumonia No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 8.6
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 13
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Pneumonia 498
Footnote - Hospital 30-Day Death (Mortality) Rates from Pneumonia

Patient Hospital Experience Survey

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey is a 32-item survey instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. This survey at Rutland Regional Medical Center is administered to a random sample of adult inpatients between 48 hours and six weeks after discharge.

Survey Question Result
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 4%
Percent of patients who reported that their nurses "Usually" communicated well. 17%
Percent of patients who reported that their nurses "Always" communicated well. 79%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 6%
Percent of patients who reported that their doctors "Usually" communicated well. 14%
Percent of patients who reported that their doctors "Always" communicated well. 80%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 8%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 23%
Percent of patients who reported that they "Always" received help as soon as they wanted. 69%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 5%
Percent of patients who reported that their pain was "Usually" well controlled. 21%
Percent of patients who reported that their pain was "Always" well controlled. 74%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 21%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 17%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 62%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 7%
Percent of patients who reported that their room and bathroom were "Usually" clean. 21%
Percent of patients who reported that their room and bathroom were "Always" clean. 72%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 14%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 39%
Percent of patients who reported that the area around their room was "Always" quiet at night. 47%
Percent of patients who reported that YES,they were given information about what to do during their recovery at home. 86%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 14%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 8%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 28%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 64%
Percent of patients who reported NO,they would not recommend the hospital. 4%
Percent of patients who reported YES,they would probably recommend the hospital. 33%
Percent of patients who reported YES,they would definitely recommend the hospital. 63%
Number of Completed Surveys 300 or more
Survey Response Rate Percent 40%
Hospital Footnote