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Cleveland Clinic - Profile, Major Services, Health Measures, and Patient Experience

The following tables show the profile, major inpatient hospital services, 30-day mortality measures, and patient hospital experience survey at Cleveland Clinic.

Basic Information

Address: 9500 Euclid Avenue, Cleveland, OH 44195         Phone: 216-444-2200
Hospital Type: Acute Care Hospitals         Emergency Services: Yes
Hospital Owner: Voluntary non-profit - Private

Major Inpatient Hospital Services

The information in this table reflects inpatient hospital services provided by Cleveland Clinic to Medicare beneficiaries.

Service Name Number of Cases Treated i
Cardiac valve and oth maj cardiothoracic proc without card cath with MCC457
Major joint replacement or reattachment of lower extremity without MCC410
Cardiac valve and oth maj cardiothoracic proc without card cath with CC389
Heart failure and shock with CC268
Major cardiovasc procedures with MCC or thoracic aortic aneurysm repair202
Major small and large bowel procedures with CC198
Major small and large bowel procedures with MCC155
Heart failure and shock with MCC145
Perc cardiovasc proc with drug-eluting stent without MCC130
Chronic obstructive pulmonary disease with CC100
Spinal fusion except cervical without MCC98
Chest Pain94
Back and neck proc exc spinal fusion without CC/MCC81
Kidney and ureter procedures for neoplasm with CC80
Acute myocardial infarction, discharged alive with MCC79
Coronary bypass without cardiac cath without MCC76
Simple pneumonia and pleurisy with MCC69
Revision of hip or knee replacement with CC67
Acute myocardial infarction, discharged alive with CC61
Coronary bypass without cardiac cath with MCC61
Cardiac defibrillator implant without cardiac cath without MCC60
Heart failure and shock without CC/MCC58
Chronic obstructive pulmonary disease without CC/MCC53
Back and neck proc exc spinal fusion with CC/MCC or disc device/neurostim53
Cervical spinal fusion without CC/MCC52
Uterine and adnexa proc for non-malignancy without CC/MCC51
Chronic obstructive pulmonary disease with MCC48
Major small and large bowel procedures without CC/MCC46
Extracranial procedures without CC/MCC44
Kidney and ureter procedures for neoplasm without CC/MCC43
Revision of hip or knee replacement without CC/MCC41
Stomach, esophageal duodenal proc without CC/MCC38
Female reproductive system reconstructive procedures38
Permanent cardiac pacemaker implant without CC/MCC34
Permanent cardiac pacemaker implant with CC32
Other kidney and urinary tract procedures with MCC27
Diabetes with MCC25
Cardiac defibrillator implant without cardiac cath with MCC24
Hernia procedures except inguinal and femoral with CC23
Hernia procedures except inguinal and femoral without CC/MCC22
Major joint replacement or reattachment of lower extremity with MCC22
Other kidney and urinary tract procedures with CC21
Kidney and ureter procedures for non-neoplasm with MCC20
Acute myocardial infarction, discharged alive without CC/MCC19
Laparoscopic cholecystectomy without c.d.e. with CC19
Kidney and ureter procedures for neoplasm with MCC19
Cardiac valve and oth maj cardiothoracic proc without card cath without CC/MCC18
Extracranial procedures with CC18
Cervical spinal fusion with CC17
Revision of hip or knee replacement with MCC17
Cardiac defib implant with cardiac cath without AMI/HF/shock with MCC13
Transurethral prostatectomy without CC/MCC12
Cardiac defib implant with cardiac cath without AMI/HF/shock without MCC<11 (*)
Laparoscopic cholecystectomy without c.d.e. without CC/MCC<11 (*)
Laparoscopic cholecystectomy without c.d.e. with MCC<11 (*)
Cholecystectomy except by laparoscope without c.d.e. with MCC<11 (*)
Hernia procedures except inguinal and femoral with MCC<11 (*)
Cervical spinal fusion with MCC<11 (*)
Spinal fusion except cervical with MCC<11 (*)
Major shoulder or elbow joint procedures without CC/MCC<11 (*)
Major shoulder or elbow joint procedures with CC/MCC<11 (*)
Bilateral or multiple major joint procs of lower extremity without MCC<11 (*)
Biopsies of musculoskeletal system and connective tissue without CC/MCC<11 (*)
Biopsies of musculoskeletal system and connective tissue with MCC<11 (*)
Biopsies of musculoskeletal system and connective tissue with CC<11 (*)
Other musculoskelet sys and conn tiss O.R. proc with MCC<11 (*)
Transurethral procedures with MCC<11 (*)
Other kidney and urinary tract procedures without CC/MCC<11 (*)
Transurethral prostatectomy with CC/MCC<11 (*)

Note: (*) indicates data cannot be disclosed to protect personal health information due to the small number of Medicare patients.
CC: Complicating or Comorbid condition; MCC: Major Complicating or Comorbid Condition.

30-Day Mortality Measures

The 30-day mortality rate at Cleveland Clinic was calculated by CMS (Centers for Medicare & Medicaid Services) using Medicare claims and eligibility information as well as VA administrative information.

Measure Name Result
Hospital 30-Day Death (Mortality) Rates from Heart Attack 14.9
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Attack No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 12.1
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 18.2
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Attack 401
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Attack
Hospital 30-Day Death (Mortality) Rates from Heart Failure 9.7
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Failure No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 8
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 11.7
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Failure 777
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Failure
Hospital 30-Day Death (Mortality) Rates from Pneumonia 12.4
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Pneumonia No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 9.9
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 15.3
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Pneumonia 280
Footnote - Hospital 30-Day Death (Mortality) Rates from Pneumonia

Patient Hospital Experience Survey

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey is a 32-item survey instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. This survey at Cleveland Clinic is administered to a random sample of adult inpatients between 48 hours and six weeks after discharge.

Survey Question Result
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 3%
Percent of patients who reported that their nurses "Usually" communicated well. 16%
Percent of patients who reported that their nurses "Always" communicated well. 81%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 4%
Percent of patients who reported that their doctors "Usually" communicated well. 14%
Percent of patients who reported that their doctors "Always" communicated well. 82%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 9%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 26%
Percent of patients who reported that they "Always" received help as soon as they wanted. 65%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 5%
Percent of patients who reported that their pain was "Usually" well controlled. 23%
Percent of patients who reported that their pain was "Always" well controlled. 72%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 16%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 18%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 66%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 5%
Percent of patients who reported that their room and bathroom were "Usually" clean. 19%
Percent of patients who reported that their room and bathroom were "Always" clean. 76%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 11%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 32%
Percent of patients who reported that the area around their room was "Always" quiet at night. 57%
Percent of patients who reported that YES,they were given information about what to do during their recovery at home. 89%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 11%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 5%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 13%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 82%
Percent of patients who reported NO,they would not recommend the hospital. 2%
Percent of patients who reported YES,they would probably recommend the hospital. 12%
Percent of patients who reported YES,they would definitely recommend the hospital. 86%
Number of Completed Surveys 300 or more
Survey Response Rate Percent 38%
Hospital Footnote