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University Hospitals Of Cleveland - Profile, Major Services, Health Measures, and Patient Experience

The following tables show the profile, major inpatient hospital services, 30-day mortality measures, and patient hospital experience survey at University Hospitals Of Cleveland.

Basic Information

Address: 11100 Euclid Avenue, Cleveland, OH 44106         Phone: 216-844-1000
Hospital Type: Acute Care Hospitals         Emergency Services: Yes
Hospital Owner: Voluntary non-profit - Private

Major Inpatient Hospital Services

The information in this table reflects inpatient hospital services provided by University Hospitals Of Cleveland to Medicare beneficiaries.

Service Name Number of Cases Treated i
Major joint replacement or reattachment of lower extremity without MCC312
Perc cardiovasc proc with drug-eluting stent without MCC140
Heart failure and shock with CC137
Chest Pain100
Spinal fusion except cervical without MCC99
Heart failure and shock with MCC87
Chronic obstructive pulmonary disease with CC64
Major small and large bowel procedures with CC54
Simple pneumonia and pleurisy with MCC53
Heart failure and shock without CC/MCC49
Cardiac defibrillator implant without cardiac cath without MCC48
Chronic obstructive pulmonary disease without CC/MCC47
Chronic obstructive pulmonary disease with MCC46
Major small and large bowel procedures with MCC44
Acute myocardial infarction, discharged alive with MCC43
Cardiac valve and oth maj cardiothoracic proc without card cath with MCC42
Cervical spinal fusion without CC/MCC36
Acute myocardial infarction, discharged alive with CC33
Major small and large bowel procedures without CC/MCC32
Cardiac valve and oth maj cardiothoracic proc without card cath with CC29
Back and neck proc exc spinal fusion without CC/MCC29
Revision of hip or knee replacement with CC25
Major cardiovasc procedures with MCC or thoracic aortic aneurysm repair22
Back and neck proc exc spinal fusion with CC/MCC or disc device/neurostim20
Stomach, esophageal duodenal proc without CC/MCC19
Kidney and ureter procedures for neoplasm with CC19
Acute myocardial infarction, discharged alive without CC/MCC18
Coronary bypass without cardiac cath with MCC17
Permanent cardiac pacemaker implant without CC/MCC17
Bilateral or multiple major joint procs of lower extremity without MCC16
Extracranial procedures without CC/MCC14
Major joint replacement or reattachment of lower extremity with MCC14
Hernia procedures except inguinal and femoral with CC13
Permanent cardiac pacemaker implant with CC12
Hernia procedures except inguinal and femoral without CC/MCC12
Revision of hip or knee replacement without CC/MCC12
Kidney and ureter procedures for non-neoplasm with MCC12
Uterine and adnexa proc for non-malignancy without CC/MCC12
Diabetes with MCC11
Cervical spinal fusion with CC11
Cardiac defibrillator implant without cardiac cath with MCC<11 (*)
Cardiac defib implant with cardiac cath without AMI/HF/shock without MCC<11 (*)
Cardiac defib implant with cardiac cath without AMI/HF/shock with MCC<11 (*)
Extracranial procedures with CC<11 (*)
Coronary bypass without cardiac cath without MCC<11 (*)
Laparoscopic cholecystectomy without c.d.e. without CC/MCC<11 (*)
Laparoscopic cholecystectomy without c.d.e. with MCC<11 (*)
Laparoscopic cholecystectomy without c.d.e. with CC<11 (*)
Cholecystectomy except by laparoscope without c.d.e. with MCC<11 (*)
Hernia procedures except inguinal and femoral with MCC<11 (*)
Cervical spinal fusion with MCC<11 (*)
Spinal fusion except cervical with MCC<11 (*)
Bilateral or multiple major joint procs of lower extremity with MCC<11 (*)
Revision of hip or knee replacement with MCC<11 (*)
Biopsies of musculoskeletal system and connective tissue without CC/MCC<11 (*)
Biopsies of musculoskeletal system and connective tissue with CC<11 (*)
Other musculoskelet sys and conn tiss O.R. proc with MCC<11 (*)
Kidney and ureter procedures for neoplasm without CC/MCC<11 (*)
Kidney and ureter procedures for neoplasm with MCC<11 (*)
Transurethral procedures with MCC<11 (*)
Other kidney and urinary tract procedures without CC/MCC<11 (*)
Other kidney and urinary tract procedures with MCC<11 (*)
Other kidney and urinary tract procedures with CC<11 (*)
Transurethral prostatectomy without CC/MCC<11 (*)
Transurethral prostatectomy with CC/MCC<11 (*)
Female reproductive system reconstructive procedures<11 (*)

Note: (*) indicates data cannot be disclosed to protect personal health information due to the small number of Medicare patients.
CC: Complicating or Comorbid condition; MCC: Major Complicating or Comorbid Condition.

30-Day Mortality Measures

The 30-day mortality rate at University Hospitals Of Cleveland was calculated by CMS (Centers for Medicare & Medicaid Services) using Medicare claims and eligibility information as well as VA administrative information.

Measure Name Result
Hospital 30-Day Death (Mortality) Rates from Heart Attack 14.7
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Attack No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 12
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 17.8
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Attack 290
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Attack
Hospital 30-Day Death (Mortality) Rates from Heart Failure 9.7
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Failure No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 7.8
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 12
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Failure 490
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Failure
Hospital 30-Day Death (Mortality) Rates from Pneumonia 10.4
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Pneumonia No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 8.1
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 13.1
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Pneumonia 284
Footnote - Hospital 30-Day Death (Mortality) Rates from Pneumonia

Patient Hospital Experience Survey

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey is a 32-item survey instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. This survey at University Hospitals Of Cleveland is administered to a random sample of adult inpatients between 48 hours and six weeks after discharge.

Survey Question Result
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 4%
Percent of patients who reported that their nurses "Usually" communicated well. 17%
Percent of patients who reported that their nurses "Always" communicated well. 79%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 5%
Percent of patients who reported that their doctors "Usually" communicated well. 16%
Percent of patients who reported that their doctors "Always" communicated well. 79%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 12%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 30%
Percent of patients who reported that they "Always" received help as soon as they wanted. 58%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 7%
Percent of patients who reported that their pain was "Usually" well controlled. 22%
Percent of patients who reported that their pain was "Always" well controlled. 71%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 18%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 18%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 64%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 10%
Percent of patients who reported that their room and bathroom were "Usually" clean. 23%
Percent of patients who reported that their room and bathroom were "Always" clean. 67%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 13%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 32%
Percent of patients who reported that the area around their room was "Always" quiet at night. 55%
Percent of patients who reported that YES,they were given information about what to do during their recovery at home. 86%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 14%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 7%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 20%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 73%
Percent of patients who reported NO,they would not recommend the hospital. 4%
Percent of patients who reported YES,they would probably recommend the hospital. 18%
Percent of patients who reported YES,they would definitely recommend the hospital. 78%
Number of Completed Surveys 300 or more
Survey Response Rate Percent 27%
Hospital Footnote