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Lake Health - Profile, Major Services, Health Measures, and Patient Experience

The following tables show the profile, major inpatient hospital services, 30-day mortality measures, and patient hospital experience survey at Lake Health.

Basic Information

Address: 7590 Auburn Road, Concord, OH 44077         Phone: 440-953-9600
Hospital Type: Acute Care Hospitals         Emergency Services: Yes
Hospital Owner: Voluntary non-profit - Private

Major Inpatient Hospital Services

The information in this table reflects inpatient hospital services provided by Lake Health to Medicare beneficiaries.

Service Name Number of Cases Treated i
Major joint replacement or reattachment of lower extremity without MCC322
Heart failure and shock with CC212
Chronic obstructive pulmonary disease with CC164
Heart failure and shock with MCC157
Chronic obstructive pulmonary disease with MCC140
Chest Pain122
Simple pneumonia and pleurisy with MCC103
Heart failure and shock without CC/MCC101
Chronic obstructive pulmonary disease without CC/MCC95
Perc cardiovasc proc with drug-eluting stent without MCC56
Spinal fusion except cervical without MCC44
Major small and large bowel procedures with MCC40
Acute myocardial infarction, discharged alive with MCC36
Major small and large bowel procedures with CC30
Permanent cardiac pacemaker implant without CC/MCC29
Back and neck proc exc spinal fusion without CC/MCC26
Major joint replacement or reattachment of lower extremity with MCC25
Acute myocardial infarction, discharged alive with CC24
Permanent cardiac pacemaker implant with CC24
Laparoscopic cholecystectomy without c.d.e. with CC20
Extracranial procedures without CC/MCC19
Laparoscopic cholecystectomy without c.d.e. without CC/MCC18
Diabetes with MCC16
Cervical spinal fusion without CC/MCC16
Laparoscopic cholecystectomy without c.d.e. with MCC14
Back and neck proc exc spinal fusion with CC/MCC or disc device/neurostim14
Acute myocardial infarction, discharged alive without CC/MCC13
Major cardiovasc procedures with MCC or thoracic aortic aneurysm repair13
Major small and large bowel procedures without CC/MCC13
Cervical spinal fusion with CC13
Revision of hip or knee replacement without CC/MCC12
Transurethral prostatectomy without CC/MCC12
Other kidney and urinary tract procedures with MCC11
Cardiac valve and oth maj cardiothoracic proc without card cath with MCC<11 (*)
Cardiac valve and oth maj cardiothoracic proc without card cath with CC<11 (*)
Cardiac defibrillator implant without cardiac cath without MCC<11 (*)
Cardiac defibrillator implant without cardiac cath with MCC<11 (*)
Cardiac defib implant with cardiac cath without AMI/HF/shock without MCC<11 (*)
Cardiac defib implant with cardiac cath without AMI/HF/shock with MCC<11 (*)
Extracranial procedures with CC<11 (*)
Coronary bypass without cardiac cath without MCC<11 (*)
Cholecystectomy except by laparoscope without c.d.e. with MCC<11 (*)
Hernia procedures except inguinal and femoral without CC/MCC<11 (*)
Hernia procedures except inguinal and femoral with CC<11 (*)
Cervical spinal fusion with MCC<11 (*)
Spinal fusion except cervical with MCC<11 (*)
Major shoulder or elbow joint procedures without CC/MCC<11 (*)
Bilateral or multiple major joint procs of lower extremity without MCC<11 (*)
Bilateral or multiple major joint procs of lower extremity with MCC<11 (*)
Revision of hip or knee replacement with CC<11 (*)
Biopsies of musculoskeletal system and connective tissue with MCC<11 (*)
Biopsies of musculoskeletal system and connective tissue with CC<11 (*)
Other musculoskelet sys and conn tiss O.R. proc with MCC<11 (*)
Kidney and ureter procedures for neoplasm without CC/MCC<11 (*)
Kidney and ureter procedures for neoplasm with MCC<11 (*)
Kidney and ureter procedures for neoplasm with CC<11 (*)
Kidney and ureter procedures for non-neoplasm with MCC<11 (*)
Transurethral procedures with MCC<11 (*)
Other kidney and urinary tract procedures with CC<11 (*)
Transurethral prostatectomy with CC/MCC<11 (*)
Female reproductive system reconstructive procedures<11 (*)
Uterine and adnexa proc for non-malignancy without CC/MCC<11 (*)

Note: (*) indicates data cannot be disclosed to protect personal health information due to the small number of Medicare patients.
CC: Complicating or Comorbid condition; MCC: Major Complicating or Comorbid Condition.

30-Day Mortality Measures

The 30-day mortality rate at Lake Health was calculated by CMS (Centers for Medicare & Medicaid Services) using Medicare claims and eligibility information as well as VA administrative information.

Measure Name Result
Hospital 30-Day Death (Mortality) Rates from Heart Attack 14.4
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Attack No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 12
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 17.3
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Attack 315
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Attack
Hospital 30-Day Death (Mortality) Rates from Heart Failure 10.6
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Failure No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 8.9
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 12.6
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Failure 762
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Failure
Hospital 30-Day Death (Mortality) Rates from Pneumonia 10
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Pneumonia No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 8.2
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 12
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Pneumonia 709
Footnote - Hospital 30-Day Death (Mortality) Rates from Pneumonia

Patient Hospital Experience Survey

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey is a 32-item survey instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. This survey at Lake Health is administered to a random sample of adult inpatients between 48 hours and six weeks after discharge.

Survey Question Result
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 4%
Percent of patients who reported that their nurses "Usually" communicated well. 17%
Percent of patients who reported that their nurses "Always" communicated well. 79%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 6%
Percent of patients who reported that their doctors "Usually" communicated well. 19%
Percent of patients who reported that their doctors "Always" communicated well. 75%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 7%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 26%
Percent of patients who reported that they "Always" received help as soon as they wanted. 67%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 6%
Percent of patients who reported that their pain was "Usually" well controlled. 23%
Percent of patients who reported that their pain was "Always" well controlled. 71%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 19%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 18%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 63%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 6%
Percent of patients who reported that their room and bathroom were "Usually" clean. 18%
Percent of patients who reported that their room and bathroom were "Always" clean. 76%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 13%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 34%
Percent of patients who reported that the area around their room was "Always" quiet at night. 53%
Percent of patients who reported that YES,they were given information about what to do during their recovery at home. 86%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 14%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 8%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 24%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 68%
Percent of patients who reported NO,they would not recommend the hospital. 5%
Percent of patients who reported YES,they would probably recommend the hospital. 25%
Percent of patients who reported YES,they would definitely recommend the hospital. 70%
Number of Completed Surveys 300 or more
Survey Response Rate Percent 39%
Hospital Footnote