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Union Hospital - Profile, Major Services, Health Measures, and Patient Experience

The following tables show the profile, major inpatient hospital services, 30-day mortality measures, and patient hospital experience survey at Union Hospital.

Basic Information

Address: 659 Boulevard, Dover, OH 44622         Phone: 330-343-3311
Hospital Type: Acute Care Hospitals         Emergency Services: Yes
Hospital Owner: Voluntary non-profit - Other

Major Inpatient Hospital Services

The information in this table reflects inpatient hospital services provided by Union Hospital to Medicare beneficiaries.

Service Name Number of Cases Treated i
Simple pneumonia and pleurisy with MCC132
Major joint replacement or reattachment of lower extremity without MCC111
Heart failure and shock with MCC107
Chronic obstructive pulmonary disease with MCC96
Heart failure and shock with CC52
Chronic obstructive pulmonary disease with CC44
Chronic obstructive pulmonary disease without CC/MCC36
Acute myocardial infarction, discharged alive with MCC27
Heart failure and shock without CC/MCC23
Major small and large bowel procedures with CC20
Chest Pain16
Acute myocardial infarction, discharged alive without CC/MCC<11 (*)
Acute myocardial infarction, discharged alive with CC<11 (*)
Diabetes with MCC<11 (*)
Extracranial procedures without CC/MCC<11 (*)
Extracranial procedures with CC<11 (*)
Laparoscopic cholecystectomy without c.d.e. without CC/MCC<11 (*)
Laparoscopic cholecystectomy without c.d.e. with MCC<11 (*)
Laparoscopic cholecystectomy without c.d.e. with CC<11 (*)
Cholecystectomy except by laparoscope without c.d.e. with MCC<11 (*)
Hernia procedures except inguinal and femoral without CC/MCC<11 (*)
Hernia procedures except inguinal and femoral with CC<11 (*)
Major small and large bowel procedures without CC/MCC<11 (*)
Major small and large bowel procedures with MCC<11 (*)
Stomach, esophageal duodenal proc without CC/MCC<11 (*)
Major joint replacement or reattachment of lower extremity with MCC<11 (*)
Revision of hip or knee replacement without CC/MCC<11 (*)
Biopsies of musculoskeletal system and connective tissue with CC<11 (*)
Other musculoskelet sys and conn tiss O.R. proc with MCC<11 (*)
Kidney and ureter procedures for non-neoplasm with MCC<11 (*)
Other kidney and urinary tract procedures without CC/MCC<11 (*)
Other kidney and urinary tract procedures with MCC<11 (*)
Uterine and adnexa proc for non-malignancy without CC/MCC<11 (*)

Note: (*) indicates data cannot be disclosed to protect personal health information due to the small number of Medicare patients.
CC: Complicating or Comorbid condition; MCC: Major Complicating or Comorbid Condition.

30-Day Mortality Measures

The 30-day mortality rate at Union Hospital was calculated by CMS (Centers for Medicare & Medicaid Services) using Medicare claims and eligibility information as well as VA administrative information.

Measure Name Result
Hospital 30-Day Death (Mortality) Rates from Heart Attack 15.8
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Attack No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 12.4
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 20.1
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Attack 90
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Attack
Hospital 30-Day Death (Mortality) Rates from Heart Failure 10.7
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Failure No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 8.5
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 13.3
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Failure 347
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Failure
Hospital 30-Day Death (Mortality) Rates from Pneumonia 12.3
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Pneumonia No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 10.1
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 14.8
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Pneumonia 472
Footnote - Hospital 30-Day Death (Mortality) Rates from Pneumonia

Patient Hospital Experience Survey

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey is a 32-item survey instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. This survey at Union Hospital is administered to a random sample of adult inpatients between 48 hours and six weeks after discharge.

Survey Question Result
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 3%
Percent of patients who reported that their nurses "Usually" communicated well. 17%
Percent of patients who reported that their nurses "Always" communicated well. 80%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 4%
Percent of patients who reported that their doctors "Usually" communicated well. 13%
Percent of patients who reported that their doctors "Always" communicated well. 83%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 7%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 25%
Percent of patients who reported that they "Always" received help as soon as they wanted. 68%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 5%
Percent of patients who reported that their pain was "Usually" well controlled. 22%
Percent of patients who reported that their pain was "Always" well controlled. 73%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 19%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 19%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 62%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 8%
Percent of patients who reported that their room and bathroom were "Usually" clean. 20%
Percent of patients who reported that their room and bathroom were "Always" clean. 72%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 13%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 40%
Percent of patients who reported that the area around their room was "Always" quiet at night. 47%
Percent of patients who reported that YES,they were given information about what to do during their recovery at home. 82%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 18%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 6%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 25%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 69%
Percent of patients who reported NO,they would not recommend the hospital. 2%
Percent of patients who reported YES,they would probably recommend the hospital. 29%
Percent of patients who reported YES,they would definitely recommend the hospital. 69%
Number of Completed Surveys 300 or more
Survey Response Rate Percent 37%
Hospital Footnote