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Natchez Regional Medical Center - Profile, Major Services, Health Measures, and Patient Experience

The following tables show the profile, major inpatient hospital services, 30-day mortality measures, and patient hospital experience survey at Natchez Regional Medical Center.

Basic Information

Address: 52 Seargent Prentiss Drive, Natchez, MS 39120         Phone: 601-443-2100
Hospital Type: Acute Care Hospitals         Emergency Services: Yes
Hospital Owner: Government - Local

Major Inpatient Hospital Services

The information in this table reflects inpatient hospital services provided by Natchez Regional Medical Center to Medicare beneficiaries.

Service Name Number of Cases Treated i
Major joint replacement or reattachment of lower extremity without MCC67
Heart failure and shock with CC40
Heart failure and shock with MCC32
Heart failure and shock without CC/MCC24
Chronic obstructive pulmonary disease without CC/MCC23
Simple pneumonia and pleurisy with MCC23
Chest Pain22
Acute myocardial infarction, discharged alive without CC/MCC16
Bilateral or multiple major joint procs of lower extremity without MCC12
Permanent cardiac pacemaker implant without CC/MCC11
Major small and large bowel procedures with CC11
Acute myocardial infarction, discharged alive with MCC<11 (*)
Acute myocardial infarction, discharged alive with CC<11 (*)
Chronic obstructive pulmonary disease with MCC<11 (*)
Chronic obstructive pulmonary disease with CC<11 (*)
Diabetes with MCC<11 (*)
Cardiac defibrillator implant without cardiac cath without MCC<11 (*)
Permanent cardiac pacemaker implant with CC<11 (*)
Laparoscopic cholecystectomy without c.d.e. without CC/MCC<11 (*)
Laparoscopic cholecystectomy without c.d.e. with MCC<11 (*)
Laparoscopic cholecystectomy without c.d.e. with CC<11 (*)
Hernia procedures except inguinal and femoral without CC/MCC<11 (*)
Hernia procedures except inguinal and femoral with MCC<11 (*)
Hernia procedures except inguinal and femoral with CC<11 (*)
Major small and large bowel procedures without CC/MCC<11 (*)
Major small and large bowel procedures with MCC<11 (*)
Stomach, esophageal duodenal proc without CC/MCC<11 (*)
Major joint replacement or reattachment of lower extremity with MCC<11 (*)
Revision of hip or knee replacement without CC/MCC<11 (*)
Other kidney and urinary tract procedures with CC<11 (*)
Female reproductive system reconstructive procedures<11 (*)
Uterine and adnexa proc for non-malignancy without CC/MCC<11 (*)

Note: (*) indicates data cannot be disclosed to protect personal health information due to the small number of Medicare patients.
CC: Complicating or Comorbid condition; MCC: Major Complicating or Comorbid Condition.

30-Day Mortality Measures

The 30-day mortality rate at Natchez Regional Medical Center was calculated by CMS (Centers for Medicare & Medicaid Services) using Medicare claims and eligibility information as well as VA administrative information.

Measure Name Result
Hospital 30-Day Death (Mortality) Rates from Heart Attack 18.6
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Attack No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 14.1
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 24.1
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Attack 51
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Attack
Hospital 30-Day Death (Mortality) Rates from Heart Failure 14.1
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Failure No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 10.5
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 18.8
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Failure 152
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Failure
Hospital 30-Day Death (Mortality) Rates from Pneumonia 15.1
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Pneumonia No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 11.7
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 19.2
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Pneumonia 222
Footnote - Hospital 30-Day Death (Mortality) Rates from Pneumonia

Patient Hospital Experience Survey

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey is a 32-item survey instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. This survey at Natchez Regional Medical Center is administered to a random sample of adult inpatients between 48 hours and six weeks after discharge.

Survey Question Result
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 6%
Percent of patients who reported that their nurses "Usually" communicated well. 16%
Percent of patients who reported that their nurses "Always" communicated well. 78%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 4%
Percent of patients who reported that their doctors "Usually" communicated well. 9%
Percent of patients who reported that their doctors "Always" communicated well. 87%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 15%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 22%
Percent of patients who reported that they "Always" received help as soon as they wanted. 63%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 8%
Percent of patients who reported that their pain was "Usually" well controlled. 24%
Percent of patients who reported that their pain was "Always" well controlled. 68%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 18%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 14%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 68%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 15%
Percent of patients who reported that their room and bathroom were "Usually" clean. 22%
Percent of patients who reported that their room and bathroom were "Always" clean. 63%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 7%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 27%
Percent of patients who reported that the area around their room was "Always" quiet at night. 66%
Percent of patients who reported that YES,they were given information about what to do during their recovery at home. 81%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 19%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 14%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 23%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 63%
Percent of patients who reported NO,they would not recommend the hospital. 7%
Percent of patients who reported YES,they would probably recommend the hospital. 28%
Percent of patients who reported YES,they would definitely recommend the hospital. 65%
Number of Completed Surveys 300 or more
Survey Response Rate Percent 16%
Hospital Footnote