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Madison River Oaks Medical Center - Profile, Major Services, Health Measures, and Patient Experience

The following tables show the profile, major inpatient hospital services, 30-day mortality measures, and patient hospital experience survey at Madison River Oaks Medical Center.

Basic Information

Address: 161 River Oaks Drive, Canton, MS 39046         Phone: 601-855-5323
Hospital Type: Acute Care Hospitals         Emergency Services: Yes
Hospital Owner: Proprietary

Major Inpatient Hospital Services

The information in this table reflects inpatient hospital services provided by Madison River Oaks Medical Center to Medicare beneficiaries.

Service Name Number of Cases Treated i
Heart failure and shock with CC31
Heart failure and shock without CC/MCC28
Chronic obstructive pulmonary disease without CC/MCC19
Major joint replacement or reattachment of lower extremity without MCC16
Chest Pain14
Acute myocardial infarction, discharged alive with MCC<11 (*)
Acute myocardial infarction, discharged alive with CC<11 (*)
Heart failure and shock with MCC<11 (*)
Chronic obstructive pulmonary disease with MCC<11 (*)
Chronic obstructive pulmonary disease with CC<11 (*)
Simple pneumonia and pleurisy with MCC<11 (*)
Diabetes with MCC<11 (*)

Note: (*) indicates data cannot be disclosed to protect personal health information due to the small number of Medicare patients.
CC: Complicating or Comorbid condition; MCC: Major Complicating or Comorbid Condition.

30-Day Mortality Measures

The 30-day mortality rate at Madison River Oaks Medical Center was calculated by CMS (Centers for Medicare & Medicaid Services) using Medicare claims and eligibility information as well as VA administrative information.

Measure Name Result
Hospital 30-Day Death (Mortality) Rates from Heart Attack Not Available
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Attack Number of Cases Too Small
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack Not Available
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack Not Available
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Attack 14
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Attack The number of cases is too small (fewer than 25) to reliably tell how well the hospital is performing
Hospital 30-Day Death (Mortality) Rates from Heart Failure 12.8
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Failure No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 9.1
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 17.9
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Failure 77
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Failure
Hospital 30-Day Death (Mortality) Rates from Pneumonia 12.4
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Pneumonia No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 8.4
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 17.8
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Pneumonia 45
Footnote - Hospital 30-Day Death (Mortality) Rates from Pneumonia

Patient Hospital Experience Survey

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey is a 32-item survey instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. This survey at Madison River Oaks Medical Center is administered to a random sample of adult inpatients between 48 hours and six weeks after discharge.

Survey Question Result
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 5%
Percent of patients who reported that their nurses "Usually" communicated well. 13%
Percent of patients who reported that their nurses "Always" communicated well. 82%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 6%
Percent of patients who reported that their doctors "Usually" communicated well. 11%
Percent of patients who reported that their doctors "Always" communicated well. 83%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 14%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 21%
Percent of patients who reported that they "Always" received help as soon as they wanted. 65%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 8%
Percent of patients who reported that their pain was "Usually" well controlled. 19%
Percent of patients who reported that their pain was "Always" well controlled. 73%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 20%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 15%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 65%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 11%
Percent of patients who reported that their room and bathroom were "Usually" clean. 16%
Percent of patients who reported that their room and bathroom were "Always" clean. 73%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 5%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 13%
Percent of patients who reported that the area around their room was "Always" quiet at night. 82%
Percent of patients who reported that YES,they were given information about what to do during their recovery at home. 81%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 19%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 9%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 20%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 71%
Percent of patients who reported NO,they would not recommend the hospital. 7%
Percent of patients who reported YES,they would probably recommend the hospital. 23%
Percent of patients who reported YES,they would definitely recommend the hospital. 70%
Number of Completed Surveys 300 or more
Survey Response Rate Percent 19%
Hospital Footnote