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Genesys Regional Medical Center - Health Park - Profile, Major Services, Health Measures, and Patient Experience

The following tables show the profile, major inpatient hospital services, 30-day mortality measures, and patient hospital experience survey at Genesys Regional Medical Center - Health Park.

Basic Information

Address: One Genesys Parkway, Grand Blanc, MI 48439         Phone: 810-606-5000
Hospital Type: Acute Care Hospitals         Emergency Services: Yes
Hospital Owner: Voluntary non-profit - Church

Major Inpatient Hospital Services

The information in this table reflects inpatient hospital services provided by Genesys Regional Medical Center - Health Park to Medicare beneficiaries.

Service Name Number of Cases Treated i
Major joint replacement or reattachment of lower extremity without MCC308
Heart failure and shock with MCC303
Simple pneumonia and pleurisy with MCC163
Chronic obstructive pulmonary disease with MCC155
Heart failure and shock with CC112
Acute myocardial infarction, discharged alive with MCC82
Perc cardiovasc proc with drug-eluting stent without MCC74
Chest Pain64
Spinal fusion except cervical without MCC64
Chronic obstructive pulmonary disease with CC60
Back and neck proc exc spinal fusion without CC/MCC54
Major small and large bowel procedures with CC53
Major small and large bowel procedures with MCC48
Acute myocardial infarction, discharged alive with CC47
Extracranial procedures without CC/MCC45
Major joint replacement or reattachment of lower extremity with MCC44
Extracranial procedures with CC36
Major cardiovasc procedures with MCC or thoracic aortic aneurysm repair34
Permanent cardiac pacemaker implant with CC32
Chronic obstructive pulmonary disease without CC/MCC26
Major small and large bowel procedures without CC/MCC26
Cervical spinal fusion without CC/MCC24
Heart failure and shock without CC/MCC23
Female reproductive system reconstructive procedures23
Revision of hip or knee replacement with CC20
Laparoscopic cholecystectomy without c.d.e. with CC19
Back and neck proc exc spinal fusion with CC/MCC or disc device/neurostim19
Coronary bypass without cardiac cath without MCC18
Diabetes with MCC17
Laparoscopic cholecystectomy without c.d.e. with MCC15
Cardiac valve and oth maj cardiothoracic proc without card cath with MCC14
Coronary bypass without cardiac cath with MCC14
Hernia procedures except inguinal and femoral with CC14
Permanent cardiac pacemaker implant without CC/MCC12
Uterine and adnexa proc for non-malignancy without CC/MCC12
Acute myocardial infarction, discharged alive without CC/MCC<11 (*)
Cardiac valve and oth maj cardiothoracic proc without card cath with CC<11 (*)
Cardiac defibrillator implant without cardiac cath without MCC<11 (*)
Cardiac defibrillator implant without cardiac cath with MCC<11 (*)
Cardiac defib implant with cardiac cath without AMI/HF/shock without MCC<11 (*)
Laparoscopic cholecystectomy without c.d.e. without CC/MCC<11 (*)
Cholecystectomy except by laparoscope without c.d.e. with MCC<11 (*)
Hernia procedures except inguinal and femoral without CC/MCC<11 (*)
Hernia procedures except inguinal and femoral with MCC<11 (*)
Stomach, esophageal duodenal proc without CC/MCC<11 (*)
Cervical spinal fusion with MCC<11 (*)
Cervical spinal fusion with CC<11 (*)
Spinal fusion except cervical with MCC<11 (*)
Major shoulder or elbow joint procedures without CC/MCC<11 (*)
Bilateral or multiple major joint procs of lower extremity without MCC<11 (*)
Bilateral or multiple major joint procs of lower extremity with MCC<11 (*)
Revision of hip or knee replacement without CC/MCC<11 (*)
Biopsies of musculoskeletal system and connective tissue without CC/MCC<11 (*)
Biopsies of musculoskeletal system and connective tissue with MCC<11 (*)
Biopsies of musculoskeletal system and connective tissue with CC<11 (*)
Other musculoskelet sys and conn tiss O.R. proc with MCC<11 (*)
Kidney and ureter procedures for neoplasm with MCC<11 (*)
Kidney and ureter procedures for neoplasm with CC<11 (*)
Kidney and ureter procedures for non-neoplasm with MCC<11 (*)
Transurethral procedures with MCC<11 (*)
Other kidney and urinary tract procedures with MCC<11 (*)
Other kidney and urinary tract procedures with CC<11 (*)
Transurethral prostatectomy without CC/MCC<11 (*)
Transurethral prostatectomy with CC/MCC<11 (*)

Note: (*) indicates data cannot be disclosed to protect personal health information due to the small number of Medicare patients.
CC: Complicating or Comorbid condition; MCC: Major Complicating or Comorbid Condition.

30-Day Mortality Measures

The 30-day mortality rate at Genesys Regional Medical Center - Health Park was calculated by CMS (Centers for Medicare & Medicaid Services) using Medicare claims and eligibility information as well as VA administrative information.

Measure Name Result
Hospital 30-Day Death (Mortality) Rates from Heart Attack 13.5
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Attack No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 11.4
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 15.9
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Attack 504
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Attack
Hospital 30-Day Death (Mortality) Rates from Heart Failure 8.3
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Failure Better than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 6.9
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 10
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Failure 904
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Failure
Hospital 30-Day Death (Mortality) Rates from Pneumonia 8.5
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Pneumonia Better than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 7.1
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 10.1
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Pneumonia 904
Footnote - Hospital 30-Day Death (Mortality) Rates from Pneumonia

Patient Hospital Experience Survey

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey is a 32-item survey instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. This survey at Genesys Regional Medical Center - Health Park is administered to a random sample of adult inpatients between 48 hours and six weeks after discharge.

Survey Question Result
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 6%
Percent of patients who reported that their nurses "Usually" communicated well. 21%
Percent of patients who reported that their nurses "Always" communicated well. 73%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 5%
Percent of patients who reported that their doctors "Usually" communicated well. 19%
Percent of patients who reported that their doctors "Always" communicated well. 76%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 8%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 31%
Percent of patients who reported that they "Always" received help as soon as they wanted. 61%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 8%
Percent of patients who reported that their pain was "Usually" well controlled. 28%
Percent of patients who reported that their pain was "Always" well controlled. 64%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 21%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 21%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 58%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 16%
Percent of patients who reported that their room and bathroom were "Usually" clean. 24%
Percent of patients who reported that their room and bathroom were "Always" clean. 60%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 18%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 34%
Percent of patients who reported that the area around their room was "Always" quiet at night. 48%
Percent of patients who reported that YES,they were given information about what to do during their recovery at home. 83%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 17%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 10%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 24%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 66%
Percent of patients who reported NO,they would not recommend the hospital. 6%
Percent of patients who reported YES,they would probably recommend the hospital. 24%
Percent of patients who reported YES,they would definitely recommend the hospital. 70%
Number of Completed Surveys 300 or more
Survey Response Rate Percent 37%
Hospital Footnote