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St Joseph Mercy Oakland - Profile, Major Services, Health Measures, and Patient Experience

The following tables show the profile, major inpatient hospital services, 30-day mortality measures, and patient hospital experience survey at St Joseph Mercy Oakland.

Basic Information

Address: 44405 Woodward Ave, Pontiac, MI 48341         Phone: 248-858-3000
Hospital Type: Acute Care Hospitals         Emergency Services: Yes
Hospital Owner: Voluntary non-profit - Private

Major Inpatient Hospital Services

The information in this table reflects inpatient hospital services provided by St Joseph Mercy Oakland to Medicare beneficiaries.

Service Name Number of Cases Treated i
Major joint replacement or reattachment of lower extremity without MCC346
Heart failure and shock with MCC248
Perc cardiovasc proc with drug-eluting stent without MCC224
Heart failure and shock with CC166
Chronic obstructive pulmonary disease with MCC134
Simple pneumonia and pleurisy with MCC133
Chronic obstructive pulmonary disease with CC111
Spinal fusion except cervical without MCC108
Chest Pain68
Major cardiovasc procedures with MCC or thoracic aortic aneurysm repair46
Chronic obstructive pulmonary disease without CC/MCC41
Cervical spinal fusion without CC/MCC41
Heart failure and shock without CC/MCC40
Major small and large bowel procedures with CC40
Major small and large bowel procedures with MCC39
Acute myocardial infarction, discharged alive with MCC36
Back and neck proc exc spinal fusion without CC/MCC35
Permanent cardiac pacemaker implant without CC/MCC26
Cardiac defibrillator implant without cardiac cath without MCC25
Major small and large bowel procedures without CC/MCC25
Permanent cardiac pacemaker implant with CC23
Diabetes with MCC22
Extracranial procedures without CC/MCC22
Laparoscopic cholecystectomy without c.d.e. with CC18
Acute myocardial infarction, discharged alive with CC17
Back and neck proc exc spinal fusion with CC/MCC or disc device/neurostim16
Spinal fusion except cervical with MCC15
Uterine and adnexa proc for non-malignancy without CC/MCC15
Revision of hip or knee replacement without CC/MCC14
Biopsies of musculoskeletal system and connective tissue with CC14
Laparoscopic cholecystectomy without c.d.e. with MCC13
Other kidney and urinary tract procedures with CC13
Stomach, esophageal duodenal proc without CC/MCC12
Coronary bypass without cardiac cath without MCC11
Acute myocardial infarction, discharged alive without CC/MCC<11 (*)
Cardiac valve and oth maj cardiothoracic proc without card cath with MCC<11 (*)
Cardiac valve and oth maj cardiothoracic proc without card cath with CC<11 (*)
Cardiac defibrillator implant without cardiac cath with MCC<11 (*)
Cardiac defib implant with cardiac cath without AMI/HF/shock without MCC<11 (*)
Cardiac defib implant with cardiac cath without AMI/HF/shock with MCC<11 (*)
Extracranial procedures with CC<11 (*)
Coronary bypass without cardiac cath with MCC<11 (*)
Laparoscopic cholecystectomy without c.d.e. without CC/MCC<11 (*)
Cholecystectomy except by laparoscope without c.d.e. with MCC<11 (*)
Hernia procedures except inguinal and femoral without CC/MCC<11 (*)
Hernia procedures except inguinal and femoral with MCC<11 (*)
Hernia procedures except inguinal and femoral with CC<11 (*)
Cervical spinal fusion with MCC<11 (*)
Cervical spinal fusion with CC<11 (*)
Major shoulder or elbow joint procedures with CC/MCC<11 (*)
Bilateral or multiple major joint procs of lower extremity without MCC<11 (*)
Bilateral or multiple major joint procs of lower extremity with MCC<11 (*)
Major joint replacement or reattachment of lower extremity with MCC<11 (*)
Revision of hip or knee replacement with MCC<11 (*)
Revision of hip or knee replacement with CC<11 (*)
Biopsies of musculoskeletal system and connective tissue without CC/MCC<11 (*)
Biopsies of musculoskeletal system and connective tissue with MCC<11 (*)
Other musculoskelet sys and conn tiss O.R. proc with MCC<11 (*)
Kidney and ureter procedures for neoplasm without CC/MCC<11 (*)
Kidney and ureter procedures for neoplasm with MCC<11 (*)
Kidney and ureter procedures for neoplasm with CC<11 (*)
Kidney and ureter procedures for non-neoplasm with MCC<11 (*)
Transurethral procedures with MCC<11 (*)
Other kidney and urinary tract procedures without CC/MCC<11 (*)
Other kidney and urinary tract procedures with MCC<11 (*)
Transurethral prostatectomy without CC/MCC<11 (*)
Transurethral prostatectomy with CC/MCC<11 (*)
Female reproductive system reconstructive procedures<11 (*)

Note: (*) indicates data cannot be disclosed to protect personal health information due to the small number of Medicare patients.
CC: Complicating or Comorbid condition; MCC: Major Complicating or Comorbid Condition.

30-Day Mortality Measures

The 30-day mortality rate at St Joseph Mercy Oakland was calculated by CMS (Centers for Medicare & Medicaid Services) using Medicare claims and eligibility information as well as VA administrative information.

Measure Name Result
Hospital 30-Day Death (Mortality) Rates from Heart Attack 13.7
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Attack No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 11.1
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 16.7
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Attack 350
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Attack
Hospital 30-Day Death (Mortality) Rates from Heart Failure 12.9
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Failure No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 11.1
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 15.1
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Failure 815
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Failure
Hospital 30-Day Death (Mortality) Rates from Pneumonia 10.3
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Pneumonia No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 8.4
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 12.4
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Pneumonia 547
Footnote - Hospital 30-Day Death (Mortality) Rates from Pneumonia

Patient Hospital Experience Survey

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey is a 32-item survey instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. This survey at St Joseph Mercy Oakland is administered to a random sample of adult inpatients between 48 hours and six weeks after discharge.

Survey Question Result
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 5%
Percent of patients who reported that their nurses "Usually" communicated well. 16%
Percent of patients who reported that their nurses "Always" communicated well. 79%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 5%
Percent of patients who reported that their doctors "Usually" communicated well. 17%
Percent of patients who reported that their doctors "Always" communicated well. 78%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 12%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 26%
Percent of patients who reported that they "Always" received help as soon as they wanted. 62%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 7%
Percent of patients who reported that their pain was "Usually" well controlled. 23%
Percent of patients who reported that their pain was "Always" well controlled. 70%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 22%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 18%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 60%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 18%
Percent of patients who reported that their room and bathroom were "Usually" clean. 24%
Percent of patients who reported that their room and bathroom were "Always" clean. 58%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 16%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 31%
Percent of patients who reported that the area around their room was "Always" quiet at night. 53%
Percent of patients who reported that YES,they were given information about what to do during their recovery at home. 85%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 15%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 7%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 22%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 71%
Percent of patients who reported NO,they would not recommend the hospital. 4%
Percent of patients who reported YES,they would probably recommend the hospital. 23%
Percent of patients who reported YES,they would definitely recommend the hospital. 73%
Number of Completed Surveys 300 or more
Survey Response Rate Percent 33%
Hospital Footnote