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Rate Hawaii Hospitals by Patient Experience

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey is a 32-item survey instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. The survey is administered to a random sample of adult inpatients between 48 hours and six weeks after discharge. The following table ranks Hawaii hospitals using one item of the survey: percent of patients who would definitely recommend the hospital. For full results of patient experience survey at each hospital use the link provided in the table.

Table 1. Rating of Hawaii Hospitals by Patient Experience

Hospital NameCity Patient Rating i
Kahuku Medical Center Kahuku 89%
Kauai Veterans Memorial Hospital Waimea 84%
Straub Clinic And Hospital Honolulu 82%
Pali Momi Medical Center Aiea 80%
North Hawaii Community Hospital Kamuela 80%
Molokai General Hospital Kaunakakai 80%
The Queens Medical Center Honolulu 79%
Castle Medical Center Kailua 77%
Kaiser Foundation Hospital Honolulu 77%
Wilcox Memorial Hospital Lihue 77%
Kuakini Medical Center Honolulu 58%
Maui Memorial Medical Center Wailuku 57%
Hilo Medical Center Hilo 56%
Kona Community Hospital Kealakekua 54%
Wahiawa General Hospital Wahiawa 45%
Samuel Mahelona Memorial Hospital Kapaa
Kula Hospital Kula

Note: Survey results are not available for some hospitals in this reporting period (2013)

See also: all Medicare hospitals in Hawaii.