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St Francis Hospital & Medical Center - Profile, Major Services, Health Measures, and Patient Experience

The following tables show the profile, major inpatient hospital services, 30-day mortality measures, and patient hospital experience survey at St Francis Hospital & Medical Center.

Basic Information

Address: 114 Woodland Street, Hartford, CT 06105         Phone: 860-714-4000
Hospital Type: Acute Care Hospitals         Emergency Services: Yes
Hospital Owner: Voluntary non-profit - Church

Major Inpatient Hospital Services

The information in this table reflects inpatient hospital services provided by St Francis Hospital & Medical Center to Medicare beneficiaries.

Service Name Number of Cases Treated i
Major joint replacement or reattachment of lower extremity without MCC895
Heart failure and shock with CC231
Perc cardiovasc proc with drug-eluting stent without MCC188
Heart failure and shock with MCC162
Chronic obstructive pulmonary disease with MCC140
Chronic obstructive pulmonary disease with CC131
Simple pneumonia and pleurisy with MCC127
Chronic obstructive pulmonary disease without CC/MCC82
Back and neck proc exc spinal fusion without CC/MCC74
Heart failure and shock without CC/MCC72
Major small and large bowel procedures with CC71
Chest Pain70
Major small and large bowel procedures with MCC65
Permanent cardiac pacemaker implant without CC/MCC57
Acute myocardial infarction, discharged alive with MCC56
Spinal fusion except cervical without MCC51
Coronary bypass without cardiac cath without MCC47
Revision of hip or knee replacement without CC/MCC41
Extracranial procedures without CC/MCC38
Major small and large bowel procedures without CC/MCC38
Revision of hip or knee replacement with CC37
Permanent cardiac pacemaker implant with CC34
Uterine and adnexa proc for non-malignancy without CC/MCC34
Acute myocardial infarction, discharged alive with CC32
Major cardiovasc procedures with MCC or thoracic aortic aneurysm repair31
Cervical spinal fusion without CC/MCC31
Major joint replacement or reattachment of lower extremity with MCC27
Transurethral prostatectomy without CC/MCC27
Cardiac valve and oth maj cardiothoracic proc without card cath with CC26
Cardiac valve and oth maj cardiothoracic proc without card cath with MCC24
Cardiac defibrillator implant without cardiac cath without MCC24
Diabetes with MCC23
Laparoscopic cholecystectomy without c.d.e. with CC22
Back and neck proc exc spinal fusion with CC/MCC or disc device/neurostim20
Laparoscopic cholecystectomy without c.d.e. without CC/MCC18
Female reproductive system reconstructive procedures18
Acute myocardial infarction, discharged alive without CC/MCC17
Cardiac valve and oth maj cardiothoracic proc without card cath without CC/MCC15
Hernia procedures except inguinal and femoral without CC/MCC14
Cardiac defib implant with cardiac cath without AMI/HF/shock without MCC13
Stomach, esophageal duodenal proc without CC/MCC13
Cardiac defibrillator implant without cardiac cath with MCC12
Biopsies of musculoskeletal system and connective tissue without CC/MCC11
Cardiac defib implant with cardiac cath without AMI/HF/shock with MCC<11 (*)
Extracranial procedures with CC<11 (*)
Coronary bypass without cardiac cath with MCC<11 (*)
Laparoscopic cholecystectomy without c.d.e. with MCC<11 (*)
Cholecystectomy except by laparoscope without c.d.e. with MCC<11 (*)
Hernia procedures except inguinal and femoral with MCC<11 (*)
Hernia procedures except inguinal and femoral with CC<11 (*)
Cervical spinal fusion with MCC<11 (*)
Cervical spinal fusion with CC<11 (*)
Spinal fusion except cervical with MCC<11 (*)
Bilateral or multiple major joint procs of lower extremity without MCC<11 (*)
Revision of hip or knee replacement with MCC<11 (*)
Biopsies of musculoskeletal system and connective tissue with MCC<11 (*)
Biopsies of musculoskeletal system and connective tissue with CC<11 (*)
Other musculoskelet sys and conn tiss O.R. proc with MCC<11 (*)
Kidney and ureter procedures for neoplasm without CC/MCC<11 (*)
Kidney and ureter procedures for neoplasm with MCC<11 (*)
Kidney and ureter procedures for neoplasm with CC<11 (*)
Kidney and ureter procedures for non-neoplasm with MCC<11 (*)
Transurethral procedures with MCC<11 (*)
Other kidney and urinary tract procedures without CC/MCC<11 (*)
Other kidney and urinary tract procedures with MCC<11 (*)
Other kidney and urinary tract procedures with CC<11 (*)
Transurethral prostatectomy with CC/MCC<11 (*)

Note: (*) indicates data cannot be disclosed to protect personal health information due to the small number of Medicare patients.
CC: Complicating or Comorbid condition; MCC: Major Complicating or Comorbid Condition.

30-Day Mortality Measures

The 30-day mortality rate at St Francis Hospital & Medical Center was calculated by CMS (Centers for Medicare & Medicaid Services) using Medicare claims and eligibility information as well as VA administrative information.

Measure Name Result
Hospital 30-Day Death (Mortality) Rates from Heart Attack 13.8
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Attack No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 11.7
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Attack 16.4
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Attack 543
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Attack
Hospital 30-Day Death (Mortality) Rates from Heart Failure 9.1
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Heart Failure Better than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 7.7
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Heart Failure 10.5
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Heart Failure 1123
Footnote - Hospital 30-Day Death (Mortality) Rates from Heart Failure
Hospital 30-Day Death (Mortality) Rates from Pneumonia 12.3
Comparison to U S Rate - Hospital 30-Day Death (Mortality) Rates from Pneumonia No Different than U.S. National Rate
Lower Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 10.5
Upper Mortality Estimate - Hospital 30-Day Death (Mortality) Rates from Pneumonia 14.4
Number of Patients - Hospital 30-Day Death (Mortality) Rates from Pneumonia 788
Footnote - Hospital 30-Day Death (Mortality) Rates from Pneumonia

Patient Hospital Experience Survey

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey is a 32-item survey instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. This survey at St Francis Hospital & Medical Center is administered to a random sample of adult inpatients between 48 hours and six weeks after discharge.

Survey Question Result
Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. 5%
Percent of patients who reported that their nurses "Usually" communicated well. 18%
Percent of patients who reported that their nurses "Always" communicated well. 77%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. 5%
Percent of patients who reported that their doctors "Usually" communicated well. 15%
Percent of patients who reported that their doctors "Always" communicated well. 80%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. 13%
Percent of patients who reported that they "Usually" received help as soon as they wanted. 29%
Percent of patients who reported that they "Always" received help as soon as they wanted. 58%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. 7%
Percent of patients who reported that their pain was "Usually" well controlled. 23%
Percent of patients who reported that their pain was "Always" well controlled. 70%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. 22%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. 19%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them. 59%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. 8%
Percent of patients who reported that their room and bathroom were "Usually" clean. 19%
Percent of patients who reported that their room and bathroom were "Always" clean. 73%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. 15%
Percent of patients who reported that the area around their room was "Usually" quiet at night. 33%
Percent of patients who reported that the area around their room was "Always" quiet at night. 52%
Percent of patients who reported that YES,they were given information about what to do during their recovery at home. 85%
Percent of patients who reported that they were not given information about what to do during their recovery at home. 15%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). 8%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). 23%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). 69%
Percent of patients who reported NO,they would not recommend the hospital. 4%
Percent of patients who reported YES,they would probably recommend the hospital. 20%
Percent of patients who reported YES,they would definitely recommend the hospital. 76%
Number of Completed Surveys 300 or more
Survey Response Rate Percent 34%
Hospital Footnote